Where are they now?

Former resident touted with awards for outstanding service Story taken from Modern Healthcare magazine

David Marshall, chief nursing officer at the University of Texas Medical Branch Galveston since 2001, faced one of the biggest crises of his career in 2008 when Hurricane Ike hit the Gulf Coast. Its ferocity forced the hospital to close for a month. Full operations weren’t restored for nearly a year. Marshall stepped in as interim chief operating officer, serving as the hospital’s public face in keeping patients, consumers and the community informed on the progress toward restoring full services. “The respect and trust earned over the 25 years of being a part of UTMB served to calm the fears of everyone,” said Barbara Bonificio, director of nursing excellence at UTMB. It took even longer for Marshall and his staff to regain its Magnet Recognition for nursing excellence from the American Nurses Credentialing Center of the ANA Enterprise, which it initially won in 2005. Maintaining the designation required two consecutive years of data, which the hospital couldn’t provide because of the closure.

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